Logitech explains his solution to the lack of “meet expectations” of the manufacturer. Will be and this news is catastrophic for those people who spent $ 250 buying the Harmony Express? It turns out that there is. The owners of the console will receive a full refund from the manufacturer, regardless of when they bought it – unless they have proof of purchase. Those who have Harmony Express, you can exchange the remote at the Harmony Elite, which costs more than $ 300 or to request a full refund. It all sounds very fair on the part of the manufacturer.
It would be nice if with the same attention to the customer were treated in similar situations and domestic companies.